Terms and Conditions
Welcome to Sandy Express Shipping. By accessing our website or using our mobile application, you agree to comply with and be bound by the following Terms and Conditions. These terms govern the air freight and logistics services we provide between the United States and Cameroon.
Our website address is: https://www.sandyexpressshipping.com.
Service Description
Sandy Express Shipping provides international air cargo and logistics services for transporting goods from the United States to various destinations in Cameroon, including Douala, Buea, and Bamenda.
User Responsibilities
Users are responsible for providing accurate shipment information, including item descriptions, values, quantities, and recipient details for customs and delivery purposes.
Customers must ensure that shipped items comply with all applicable laws and regulations in both the United States and Cameroon.
Users must not ship prohibited, dangerous, illegal, or restricted items including hazardous materials, weapons, illegal substances, or counterfeit goods.
Shipping and Delivery
Delivery timelines provided by Sandy Express Shipping are estimates only and may vary due to airline schedules, customs clearance procedures, weather conditions, public holidays, or other circumstances beyond our control.
We are not responsible for delays caused by customs authorities, third-party carriers, or government inspections.
Customers are responsible for ensuring recipients are available for package pickup or final delivery where applicable.
Fees and Payment
Shipping charges are calculated based on package weight, dimensions, item category, destination, and applicable customs or handling fees.
All shipping and service fees must be fully paid before packages are released for pickup or delivery.
Failure to complete payment may result in shipment delays, storage charges, or cancellation of service.
Limitation of Liability
Sandy Express Shipping is not liable for indirect, incidental, or consequential damages arising from shipment delays, loss, or damage beyond the declared item value and applicable carrier insurance coverage.
We are not responsible for losses resulting from improper packaging, inaccurate shipment declarations, customs seizures, or prohibited items shipped by customers.
Account Suspension and Termination
We reserve the right to suspend or terminate access to our services for users who violate these Terms and Conditions, provide false or fraudulent information, or engage in unlawful shipping activities.
Intellectual Property
All content, branding, logos, graphics, and materials displayed on our website and mobile application are the property of Sandy Express Shipping and may not be copied, reproduced, or distributed without prior written permission.
Governing Law
These Terms and Conditions are governed by the laws of the Republic of Cameroon and applicable international shipping regulations and treaties.
Changes to These Terms
We may update or modify these Terms and Conditions at any time. Continued use of our services after updates are posted constitutes acceptance of the revised terms.
Contact Information
If you have questions regarding these Terms and Conditions, please contact us:
Sandy Express Shipping
Email: info@sandyexpressshipping.com
USA Address: 7205 Flagstaff Street, Hyattsville, MD
Cameroon Address: Molyko, Buea / Douala / Bamenda
Phone: +1 (202) 415-8729 / +237 670 737 842
