Who we are
Sandy Express Shipping is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application.
Our website address is: https://www.sandyexpressshipping.com.
Information We Collect
To provide efficient air shipping services between the USA and Cameroon, we may collect personal information including your name, email address, phone number, sender and recipient addresses, and shipment details.
We may also collect shipping and customs information such as package descriptions, weight, declared value, and supporting documentation required for customs clearance.
When using our mobile application, certain technical data such as IP address, device type, and app usage statistics may be collected automatically to improve functionality and user experience.
How We Use Your Information
We use the information collected to process shipments, generate tracking details, coordinate logistics, and provide delivery services between the USA and Cameroon.
Your information may also be used to communicate shipment updates, pickup notifications, customer support responses, and important service-related notices.
We may process your data to comply with customs regulations, legal obligations, and international shipping requirements.
Technical and usage data may be analyzed to improve our website, mobile application, and overall customer experience.
Sharing Your Information
We do not sell or rent your personal information to third parties.
Your information may be shared with logistics partners, airlines, transport providers, customs authorities, government agencies, payment processors, and trusted service providers only when necessary to complete shipping operations or comply with legal requirements.
Data Security
We implement industry-standard security measures, including secure systems and encrypted communication methods, to help protect your personal information from unauthorized access, alteration, disclosure, or misuse.
Data Retention and Deletion
We retain personal information only for as long as necessary to fulfill shipping services, maintain records, comply with legal obligations, and resolve disputes.
You may request access to, correction of, or deletion of your personal data by contacting us using the information provided below.
Users may also request account deletion and removal of associated personal information at any time.
Cookies
Our website and mobile application may use cookies and similar technologies to improve functionality, remember preferences, and enhance your browsing experience.
You can choose to disable cookies through your browser settings, although some features of the website may not function properly.
Embedded Content from Other Websites
Pages on this website may include embedded content such as videos, maps, images, or articles. Embedded content from third-party websites behaves in the same way as if you visited those websites directly.
These third-party websites may collect data about you, use cookies, and monitor your interaction with their embedded content.
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Your Rights
Depending on your location and applicable laws, you may have the right to request access to the personal information we hold about you, request corrections, object to certain processing activities, or request deletion of your data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page along with the revised effective date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Sandy Express Shipping
Email: info@sandyexpressshipping.com
USA Address: 7205 Flagstaff Street, Hyattsville, MD
Cameroon Address: Molyko, Buea / Douala / Bamenda
Phone: +1 (202) 415-8729 / +237 670 737 842
